Despite the deliberate inconvenience, Raegan maintained her composure.
She couldn’t let the reputation of Crescent suffer any damage.
After a lengthy wait under the sun, the manager finally made her way over at a leisurely pace, coffee in hand.
“Hello..” Raegan began, but before she could finish, the entire cup of coffee drenched her head and face. it was clearly intentional.
This woman, a close friend of Katie’s, had been instructed by the Glyn family to complicate matters for Raegan.
Feigning shock, the woman exclaimed, “Oh, Miss Foster, I am so terribly sorry! I didn’t see you there.”
Raegan didn’t buy her act. This woman was addressing her. How could she not see her?
Casually wiping the coffee from her face, Raegan handed over a document, calmly saying, “Miss Beckett, please sign this compensation agreement.”
‘s
Miss Beckett skimmed it with evident disinterest and responded with a frown, “Miss Foster, this lacks sincerity. I needed those items by next week, and now you’re telling me they’re destroyed and you can only compensate threefold? That’s insufficient..”
Raegan had faced challenging clients before. She responded earnestly, “Miss Beckett, we have two options: compensation or providing a substitute. Vserand is also an internationally renowned brand. We can procure ready-made items from them for your immediate needs.”
Vserand was, indeed, a highly respected brand, significantly more established than Crescent.
However, Miss Beckett, intent on being difficult, shook her head dismissively. “Miss Foster, that’s a nice gesture, but we’ve already made official announcements.”
Miss Beckett showed Raegan a photo of the concept that had been officially announced.
Raegan, observant, noticed that the announcement was made at noon.
She furrowed her brow. “Miss Beckett, we called your office at nine this
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morning to inform you of the entire situation. Knowing this, why did you proceed with the noon announcement?”
Miss Beckett’s expression faltered before she regained her composure.
“I wasn’t aware of that. The call must not have been for me.”
Her evasion was apparent.
The conversation grew more heated as Miss Beckett’s demeanor turned increasingly unreasonable. “What’s wrong with you!” she snapped.
“This is clearly your fault, and yet here you stand, not even kneeling to apologize, and you dare to debate with me! Is this the standard for Crescent?”
“My approach has been appropriate,” Raegan replied with calm. “So, Miss Beckett, how would you like us to resolve this? Please propose a solution, and I will consider it…”
Before Raegan could finish, Miss Beckett cut her off sharply, “Didn’t I just tell you? Kneel!”
Flipping her hair, Miss Beckett smirked triumphantly. “Then I’ll see how I feel.”
Raegan maintained her gaze steadily. “Miss Beckett, must you make this so difficult for me?”